The problem is that just like the word “fair,” the word “enough” means different things to different people. And just as there will never be “enough” (and a person should watch using words such as“never” and “always” as well, but for the purposes of this point, we’ll ignore that philosophical Read more…
Two things are happening simultaneously in our organizational cultures, our markets, and our personal lives. We have established non-curiosity (“I don’t care how it works, I just want it to work”) as the new standard for engaging with the work, the ideas that interest us (or not) and the world Read more…
This post may not apply to you, but consider it a warning: It doesn’t matter how well-meaning you are. It doesn’t matter how intentional you are. It doesn’t matter if, after saying what you said, you respond to another person by saying “Well, you have to understand, that wasn’t what Read more…
Making noise, making a point, and making a difference are different actions. Where we run into trouble is when we conflate the results of all three and then use those results (and that conflation) to determine what our story will be to the market. Telling a story to the market Read more…
The deepest dive you can do is into yourself. If you want to find the resistance to changes that need to be made in your organization, it starts with you. If you want to discover why other people aren’t resonating with your story, it starts with you. If you want Read more…
The two most difficult roadblocks to success in resolving hard problems are the presence of real trade-offs and considerations of power. Most complicated problems and difficult conflicts have simple solutions. We often confuse what we believe is a hard solution with a complicated one. What makes solutions to hard problems not Read more…
Change comes upon us gradually. Change comes in our organizations when we hire one person, and then two, and then more, who think differently about the mission, vision, values, and goals of the organization. Change comes when the people (or persons) at the top of a hierarchy choose to give Read more…
Silence is golden. It also allows space for people to talk. And for you to listen. To actively listen, you must make space for people to talk.
There are 200 bad drawings inside every comic book artist. Just as there are an estimated 1,000 bad words/turns of phrase inside of every writer. And there are a certain number of below quality (or poor quality) teaching or training experiences inside of every teacher and trainer. There are 1,500 Read more…
The resistance to needed changes in your organization is insidious, pernicious, persistent and determined. And if you are committed to making changes by grappling with the resistance, your approach to resistant people, resistant systems, and resistant attitudes should be as well.