Will this be on the test? This is the question that we struggle with every new semester. It reveals what and where the focus of students has been trained into them over the last 12 years of primary schooling. Will this impact my grade? This is the question that reveals Read more…
Think for a moment about product packaging: Everything that we buy, from dish soap to artesian water, comes in some type of package. Being the rational consumers that we are, we often tell ourselves that the shape of the container, the way that the container is delivered to us, or Read more…
Implementation, coaching, mentoring, and supporting through experiences matters more to adult learning in a corporate setting, than sitting in a room for four hours listening to a facilitator. The drop-off in retention after such an experience is 50% after participants leave the room, and without immediate changes, immediate implementation of Read more…
There is a problem with the way that training is used to develop employees in the workplace. The problem is not that the employees fail to attend the trainings and workforce development offerings on a regular basis. The problem is not that employees fail to implement the things that they Read more…
Software-as-a-Service (SaaS) is the newest thing in the modern workplace. But, in spite of cloud storage and web based computing, people remain sticky and unreasonable. Conflict resolution skills are still considered soft skills, even in a workplace that requires deeply intellectually technical skills. HSCT offers workshops, training and coaching sessions Read more…
What do you do when you’ve been asking the right questions in the wrong way? And you’ve been doing it for two years. I’ve been thinking about this project, Human Services Consulting and Training that I’m building. I have been thinking deeply about marketing, branding, connecting, publishing and—ultimately—scaling. Continuing to Read more…
The savvy peace building consultant looks at project work as another version of the golden handcuffs scenario, they started their project to avoid in the first place. Work for time is the consultant’s version of not scaling. And, in order to effectively scale such transitive and necessary products as peace, Read more…
As journalism continues to crumble, thought leaders and cultural critics still write about blogging with a rhetorical sneer. But, we don’t know of any other way for an aspiring writer (or journalist) to gain an audience before getting the job title. In essence, the process for developing a resume has Read more…
Organizations, just like individuals, have a particular conflict style and support a particular conflict response culture. Since culture eats strategy for breakfast (thanks Peter Drucker), conflict is an inherent part of the cultural process of continual misalignment at many organizations. Don’t believe me? Well, organizational misalignment between cultures and products Read more…
There are people who matter and people who don’t. The tough thing is telling the difference between the two. The line between the successful consultant or coach and the “also ran” is the one who strikes a balance between knowing who are the smartest people in the room…and who are Read more…