Disconnect as the New Standard

The disconnect between what people know about how the Internet (and by extension social media) “works” (choices, behaviors, options, etc.) and what people use the Internet (and social media) to accomplish (tasks) is underrated and massive. Part of the disconnect comes from a lack of interest and caring about how Read more…

Systems Unravel

Human beings built many (if not all) of the systems we are surrounded by every day. Flawed, replaceable, myopic, visionary, human beings. Language systems. Monetary systems. Housing systems. Legal systems. Travel systems. Resource allocation systems. Organizational systems. Cultural systems. Religious systems. There’s nothing inherent in our DNA that drives us Read more…

Three Places to Thrash

When faced with a project there are three places to thrash: Early—before the project begins. Middle—as the project is proceeding. Late—as the project ends. When you (or your team) thrashes early, brainstorming becomes a way to develop new ideas. Speed and immediacy become the primary goals of early thrashing: Speed Read more…

Negotiation What Ifs

If most negotiations are about whose version of reality will win, who decides what reality is? If many negotiations result in win-lose outcomes, are the “losers” as committed to the ultimate agreement as the “winners” are? If some negotiations happen because either party doesn’t ask the “right” questions, then what Read more…

Asking is a Part of Negotiation

Most negotiations don’t happen because many people lack the curiosity to ask for what else might be on offer. When you have the courage to ask the other party—and open a negotiation—you gain the power to get more. You also grow the opportunity to move beyond mere transaction to something Read more…