HIT Piece 6.28.2017

It’s hard to know when you’re inside the hurricane if the storm is passing over, or stalled out. In either case, preparation, intentionality, and awareness will save your house. But only if you act and work before the hurricane comes along.

Disconnect as the New Standard

The disconnect between what people know about how the Internet (and by extension social media) “works” (choices, behaviors, options, etc.) and what people use the Internet (and social media) to accomplish (tasks) is underrated and massive. Part of the disconnect comes from a lack of interest and caring about how Read more…

Three Places to Thrash

When faced with a project there are three places to thrash: Early—before the project begins. Middle—as the project is proceeding. Late—as the project ends. When you (or your team) thrashes early, brainstorming becomes a way to develop new ideas. Speed and immediacy become the primary goals of early thrashing: Speed Read more…

HIT Piece 4.25.2017

The closer we get to the truth of an issue, which typically lies at the center of a universe of distortions, fabrications, and sometimes outright lies, the more difficult our conversations with all the other parties involved, become. The way to resolve this tension is not through avoiding difficult conversations Read more…

HIT Piece 4.18.2017

No matter how rationally argued, if what the presenter, lecturer, teacher, trainer, or interpreter is saying doesn’t resonate with you at an emotional level, you will reject it out of hand. And you’ll do it in microseconds of microseconds. Resonance in storytelling is something we know happens with impact at Read more…

Asking is a Part of Negotiation

Most negotiations don’t happen because many people lack the curiosity to ask for what else might be on offer. When you have the courage to ask the other party—and open a negotiation—you gain the power to get more. You also grow the opportunity to move beyond mere transaction to something Read more…

Building a Memory Palace of Lies

What happens when how I remember an event doesn’t match how you remember an event? This mismatch in memory—and framing of those mismatches—leads to people constructing palaces to specific memories in their minds. These palaces are filled with feelings, ideas, thoughts, and conclusions that may not be objectively accurate. And Read more…

Obligation is a Funny Thing

Obligation is a funny thing. And not funny as “ha-ha” but funny as in “Isn’t this a modern irony?” The NFL owners voted almost unanimously this week, to move the Raiders franchise from Oakland to Las Vegas (a move fraught with its own implications in a professional sport full of Read more…