The disconnect between what people know about how the Internet (and by extension social media) “works” (choices, behaviors, options, etc.) and what people use the Internet (and social media) to accomplish (tasks) is underrated and massive. Part of the disconnect comes from a lack of interest and caring about how Read more…
This post may not apply to you, but consider it a warning: It doesn’t matter how well-meaning you are. It doesn’t matter how intentional you are. It doesn’t matter if, after saying what you said, you respond to another person by saying “Well, you have to understand, that wasn’t what Read more…
It appears that the large conflict situations in life are the ones that matter the most. Death Divorce Job loss Personal and professional disappointments But the reality is, the small moments that appear to matter the least, are the ones that create the grit and resilience to survive the crucible Read more…
Teutonic organizations believe that size makes up for persuasion. Small organizations believe that persuasion makes up for size. The problem in both organizations is scale, not properly understood. Because your organization, your team, your personality, or your project is large, that doesn’t mean that persuasion is something to be abandoned. Read more…
Reassurances are the fuel on which feelings of safety run. The overwhelming need for more reassurances often stops us from doing the courageous work that matters. The resistance (the Lizard Brain) is driven by the need for safety, which is why reassurances are so useful as a tool to drive Read more…
The fact of the matter is, there is more content to read and interpret now than ever before in the course of human history. Due to the ubiquity and persistence of Google in particular, and the internet in general, more people have more to read that ever before. The problem Read more…
The culture of immediacy that we have created with our digital social communication tools, has convinced our brains that problems of all kinds should be solvable immediately, to our specifications, and with little effort (or friction) on our part. Here are a few examples. Your mileage (and examples) may vary: Read more…
Very often, during a conversation, an email exchange, or following a workshop, the question of “Now what?” comes to the forefront. Usually in talking about motivation, morale, or in creating the conditions that will make our workplaces better, a participant in the conversation will desire advice on how to get Read more…
We lose a little of ourselves when we outsource our memory to Google. But not in the obvious way that we think of. What we lose in the privacy (some would say inaccuracy) of memory is the ability to forget. And to be forgotten. The privacy of memory and the Read more…
A friend once pointed out that he doesn’t watch films that portray either a dystopic future (i.e. Children of Men or Blade Runner) or a utopian ideal (i.e. Avatar or Gattaca) because they tend to be less than realistic. There is a lot of talk (and writing) going around about Read more…