Two things are happening simultaneously in our organizational cultures, our markets, and our personal lives. We have established non-curiosity (“I don’t care how it works, I just want it to work”) as the new standard for engaging with the work, the ideas that interest us (or not) and the world Read more…
No great change happens without conflict. Not one. And every great conflict generates resistance. Every time. So, since you know both things, decisions should be comparatively easy to make about change. Right?
The disconnect between what people know about how the Internet (and by extension social media) “works” (choices, behaviors, options, etc.) and what people use the Internet (and social media) to accomplish (tasks) is underrated and massive. Part of the disconnect comes from a lack of interest and caring about how Read more…
This post may not apply to you, but consider it a warning: It doesn’t matter how well-meaning you are. It doesn’t matter how intentional you are. It doesn’t matter if, after saying what you said, you respond to another person by saying “Well, you have to understand, that wasn’t what Read more…
The deepest dive you can do is into yourself. If you want to find the resistance to changes that need to be made in your organization, it starts with you. If you want to discover why other people aren’t resonating with your story, it starts with you. If you want Read more…
The equation that drives change is simple: Dissatisfaction times Vision times First Steps must be greater than the Resistance to the impact of all three combined or else change efforts falter. There are plenty of dissatisfied people in your workplace, your work group, or even just your organization. There are Read more…
The two most difficult roadblocks to success in resolving hard problems are the presence of real trade-offs and considerations of power. Most complicated problems and difficult conflicts have simple solutions. We often confuse what we believe is a hard solution with a complicated one. What makes solutions to hard problems not Read more…
The resistance to needed changes in your organization is insidious, pernicious, persistent and determined. And if you are committed to making changes by grappling with the resistance, your approach to resistant people, resistant systems, and resistant attitudes should be as well.
When was the last time you… …asked fierce questions? …emphasized uniqueness? …engaged with others? …told stories that related past victories to potential solutions to present–and future–problems? …ruthlessly eliminated hurry? …were direct, but not demeaning? …established a foundation of empathy with another person? …didn’t read from the manual, but spoke from Read more…
Here’s an idea: When you hear an idea that doesn’t appeal to you, doesn’t interest you, or that doesn’t resonate with you, merely say (either internally to yourself or externally to the presenting party) “That’s not for me.” Then add this other part on. “And that’s ok.” Then, either move Read more…