Just Make It Work

Two things are happening simultaneously in our organizational cultures, our markets, and our personal lives. We have established non-curiosity (“I don’t care how it works, I just want it to work”) as the new standard for engaging with the work, the ideas that interest us (or not) and the world Read more…

Ingredients are Baked In

Most, if not all, of the problems and conflicts in organizations, stem from cultural issues, baked in before you started working there. “This is how we do things here.” (Status quo) “Isn’t everything going great here?” (False expectations/Poor feedback loop) “Don’t say anything and it’ll just get ‘better’ on its Read more…

Disconnect as the New Standard

The disconnect between what people know about how the Internet (and by extension social media) “works” (choices, behaviors, options, etc.) and what people use the Internet (and social media) to accomplish (tasks) is underrated and massive. Part of the disconnect comes from a lack of interest and caring about how Read more…

First 200 Bad Drawings

There are 200 bad drawings inside every comic book artist. Just as there are an estimated 1,000 bad words/turns of phrase inside of every writer. And there are a certain number of below quality (or poor quality) teaching or training experiences inside of every teacher and trainer. There are 1,500 Read more…

Resistance to Change is Pernicious

The resistance to needed changes in your organization is insidious, pernicious, persistent and determined. And if you are committed to making changes by grappling with the resistance, your approach to resistant people, resistant systems, and resistant attitudes should be as well.

Rejection Without Shame

Rejection comes in a litany of flavors: “We don’t have any conflicts here.” “We deal with conflicts really well here.” “We don’t really need your services right now, but if we do, we’ll give you a call.” “[silence]. Who are you again?” “How do you say your name?” “I don’t Read more…

Systems Unravel

Human beings built many (if not all) of the systems we are surrounded by every day. Flawed, replaceable, myopic, visionary, human beings. Language systems. Monetary systems. Housing systems. Legal systems. Travel systems. Resource allocation systems. Organizational systems. Cultural systems. Religious systems. There’s nothing inherent in our DNA that drives us Read more…

Connection-as-a-Product (CAAP)

If connection is the product of the future, the problem is not going to be connecting; human beings connect naturally–and arbitrarily. If connection is the product of the future, the problem is not going to be developing the tools and technology to mediate, facilitate, develop and encourage those connections; human Read more…