If you want to be known, it’s not enough to build a great product. If you want to be heard, it’s not enough to do something that you call marketing. If you want to be acknowledged, it’s not enough to sell constantly, and be an interruptive presence in your customers’ Read more…
There was once two women, who both claimed ownership of one child. In an attempt to determine to whom, the baby actually belonged, (or who was the biological mother) the king decided to physically threaten the child in the presence of the two women through proposing to bisect the child. Read more…
There are all of these stories out there. A woman works in the billing department of a major company. She is passionate about her work, but she is also knowledgeable about tax laws. She sells vitamin supplements as a side hustle, and owns a piece of rental property. Her kids Read more…
Business students—modern day, Internet savvy, native users of the information superhighway we’ve all built for the last twenty or so years—can save the corporate world. The unfortunate thing is that somewhere along the way to cashing out in a cushy consulting position, or advancing in organizations by whose culture they Read more…
Clarity is the quality of being clear and understandable. Candor is the quality of being open and honest in expression. Not transparent, not vulnerable, but truthful. Courage is the quality of doing something that is frightening. The character Mattie Ross in the Charles Portis book True Grit, published in 1968, Read more…
As the economic, cultural, and spiritual forces that used to bind us together continue to refragment from overarching macro-cultures to indispensable micro-cultures, alternative dispute resolution practitioners must take notice. Overarching macro-culture was driven by communal events, television, economic stability, and overarching cultural “norms” that allowed people to engage in conflicts Read more…
Courage, awareness of trends, and thinking outside of your own box, work well when pushing innovation and getting new ideas at the individual level, but are tough to get to scale past just a few people. Group think, social proofing, ego driven statements, fear based responses, body language cueing and Read more…
Mediators, negotiators, facilitators, lawyers, therapists, and analysts do it all the time. When you understand the nature of the thing, it is almost impossible to avoid doing it. When you do it, sometimes you feel as though you are manipulating somebody else into doing something that they wouldn’t normally do. Read more…
The thing is, we’re not building for the future we want, we’re building for the future we think will keep us the most comfortable. The thing is, when the status quo is upended by events we did not expect, we react with defensiveness, because our identity is wrapped up in Read more…
Your organization’s litigation strategy is based on how your organization perceives giving an apology, taking responsibility, or passing around blame. Your organization’s litigation strategy is based on how the founder perceives conflict, engagement, resolution, and even resilience and grit. Your organization’s litigation strategy is based on how founders, executives, investors, Read more…