The monumental conflicts of the 21st century will revolve around who owns your privacy. Think about it: When you engage in social sharing–and, increasingly all of the Web works because you decide to share pieces of yourself with others–you tacitly provide approval and permission to your personal life. Carol Read more…
13 years ago today, between 8:46 am and 9:03 am two planes hit the both the North and South towers of the World Trade Center. The ripples from that event are not done going out yet into the pool of years that will compose the remainder of the 21st century. Read more…
Nonverbal cueing involves 95% of human communication efforts. Professional speakers and presenters realize, at a professional level, what many people know at an amateur level: What you say with your face and body matters more than what you say with your mouth. In a dispute resolution process, nonverbal cueing is Read more…
Railroad engineers decided in the 1830’s that red meant “stop,” white meant “go” and that green meant “caution.” Now, the idea of red indicating danger goes backward in history, beyond the Roman Empire itself and no one is really sure whether natural or social evolution is the driver here. So, Read more…
For the consultant the three most valuable forms of marketing are as follows: Networking Word-of-Mouth and Referral. Let’s break those three down from the most valuable form of marketing to the least valuable, because we approach them a little differently than many other consultants operating in this same space, no Read more…
The road to any kind of success in any field or endeavor is scary, narrow and full of switchbacks, failures and dashed dreams. Having the courage to pull the trigger in the face of uncertainty, disruption and defeat is the primary driver of all successes. Living the courage in our Read more…
I have a problem with gatekeepers. But they aren’t going anywhere. I have a problem with organizational structure based on warped economies of scale. But that isn’t going anywhere either—yet. So, I have to make a decision everyday: How big a dent do I want to make in the universe? Read more…
“Eight-hour day with no cut in pay.” Working for a $1.50 a day, 60 hours a week, during a six-day work week is enough to make any American decide that enough is enough. At least, it was during the last twenty years of the 19th century. The last major economic Read more…