Authentic Teaching

Authenticity has become synonymous with credibility. Consistency has become the new currency. Yet, in the world of content development (and the entrepreneurial base that it begins from), the “old” rules of marketing, advertising and sales still apply: The audience doesn’t really care what you know; they only care about what Read more…

Change The World

The greatest gift you can give someone is to show them their own highest value. I’m going to give that to you. Use the code BL-JSorrells79 to take Sally Hogshead’s Fascination Advantage Assessment ($37 value) for free!   This is a special, limited-time promotion for her new book How the World Sees Read more…

Wisdom in the Machine

When the astronaut Dave powers down the rebellious HAL 9000 computer in 2001: A Space Odyssey, and more recently in the 2013 film, Her, starring Joaquin Phoenix, we determine through pop culture, what machine “death” looks–and feels–like. The fact of murder comes from the fact of life and ideas and Read more…

Oscar the Grouch Wins

In a sharing, collaborative economic system, a grouchy mediator can succeed. The same as a grouchy salesperson, a grouchy consultant, a grouchy NASA scientist or a grouchy plumber. Or even Oscar the Grouch. In an increasingly social world, where the old methods of building rapport, such as personal style, manner Read more…

Take Me to the Other Side

Much ink has been spilled about the impact of Martin Luther King’s life and legacy. As a conflict engagement specialist, though, I think of something else today. Nonviolent resistance is the best way to expose the hypocrisy and unjustness of legalized policies and has been used from Jesus to Ghandi Read more…

Why So “Serious?”

Amid the theater and drama surrounding the very real conflict around the 2013 government shutdown, the Affordable Health Care Act implementation and other events in Washington DC, we are a little surprised here at HSCT to hear one word fall consistently from our government leaders’ lips: “Serious.” As in, “I Read more…

How Do You Design a System?

Typically a consultant, or mediator, is called. More likely than not after she’s answered some critical questions http://bit.ly/17Eb6icthat are integral to her success with her client’s conflict issues. She walks into the organization and meets with the upper management. Sometimes the C-Level folks, but usually they don’t get in on Read more…

[Advice] On Grit

“I hear that he is a man with true GRIT.” – Mattie Ross, True Grit, 1969 Grit doesn’t get talked a lot about in a society that prizes the easy and the compromising. It is tough to be uncompromising in such a societal structure. However, to paraphrase from the film Read more…

On Quitting

  What makes people quit? Now, this question comes directly out of several experiences that we have had over the last few months and weeks that have lead us to question the need for our business, the efficacy of our business model and what it all means. However, every time Read more…