Why We Design Systems

The human brain seeks order out of chaos. It can’t help itself. We create systems, cultures, organizations, traditions and stories to be able to make sense out of a world that seems inexplicable, where things seem to happen without reason or logic. This ingrained need to create order has led Read more…

A Bon Mot

Imagine if the entire Internet were encased inside the boundaries of the United States. Now imagine that all the original search engines, the ones that were around before the dotcom bubble, are in an area the size of the original 13 colonies, arrayed along a watery coastline. Now imagine further, Read more…

Quality is Job One

Trust is evident when a company, organization, association or individual promotes themselves, their ideas, their products or their services online, either via social media or via search. Trust works in a social sense (again, both on and off line) because without a relationship, even if it’s a tangential one, connection Read more…

[Advice] Should You Teach as a Consultant?

Is consulting a collaborative process? Is teaching a collaborative process? Does peace building provide an opportunity to impact a maximum number of people? Do we live in a collaborative, connection based economy? Do you need to spread the word about your talents and skills and cut through noise and distraction? Read more…

How Do You Design a System?

Typically a consultant, or mediator, is called. More likely than not after she’s answered some critical questions http://bit.ly/17Eb6icthat are integral to her success with her client’s conflict issues. She walks into the organization and meets with the upper management. Sometimes the C-Level folks, but usually they don’t get in on Read more…

[Offer] What Does it All Mean?

“The way you get meaning into your life is to devote yourself to loving others, devote yourself to your community around you, and devote yourself to creating something that gives you purpose and meaning.” – Morrie Schwartz Our principle conflict engagement consultant, Jesan Sorrells, is often asked on sales calls Read more…