Resistance to Change is Pernicious

The resistance to needed changes in your organization is insidious, pernicious, persistent and determined. And if you are committed to making changes by grappling with the resistance, your approach to resistant people, resistant systems, and resistant attitudes should be as well.

Obligation is a Funny Thing

Obligation is a funny thing. And not funny as “ha-ha” but funny as in “Isn’t this a modern irony?” The NFL owners voted almost unanimously this week, to move the Raiders franchise from Oakland to Las Vegas (a move fraught with its own implications in a professional sport full of Read more…

[Strategy] Why So Few Self-Aware Organizations?

Organizations, founders, managers, and employees who are self-aware do better than those who aren’t. This should come as no surprise, but in an economic, social, and even political climate where “knowing thyself” is as mysterious as “knowing thy customers,” it becomes incumbent upon an organization–and the people employed by it–to Read more…

HIT Piece 10.25.2016

The top six questions for leaders (or aspiring leaders) at work, are as follows: Who is responsible for the organizational culture at work? You, or your boss? Who is responsible for the conflict culture at work? You, or your boss? Who is responsible for the innovation at work? You, or Read more…

HIT Piece 3.22.2016

Three benefits accrue to you (or me, or anybody else) when you show up and guest lecture at a college or high school class. Prestige—I get to show up and talk with (or to) people who are there to hear knowledge and already mentally prepped with the idea that I’m Read more…

[Opinion] Trust + Accountability = Quality

There’s a lot of negative social proofing going on right now. Some of it is transmitted through social media; some of it comes through more traditional means. Personal branding as a marketing term has fallen out of popularity, now replaced by the equally amorphous term “thought leader” which will soon Read more…