Blog
Two Points to Take Note Of…
No great change happens without conflict. Not one. And every great conflict generates resistance. Every time. So, since you know both things, decisions should be comparatively easy to make about change. Right?
Blog
Dissatisfaction Times Vision Times First Steps Must Be Greater Than the Resistance
The equation that drives change is simple: Dissatisfaction times Vision times First Steps must be greater than the Resistance to the impact of all three combined or else change efforts falter. There are plenty of dissatisfied people in your workplace, your work group, or even just your organization. There are Read more…
Active Listening
Change Comes Upon Us Gradually
Change comes upon us gradually. Change comes in our organizations when we hire one person, and then two, and then more, who think differently about the mission, vision, values, and goals of the organization. Change comes when the people (or persons) at the top of a hierarchy choose to give Read more…
Blog
Change One Percent at a Time if You…
…don’t have the courage to confront the ongoing, unresolved cultural conflicts and frictions in your organization. …if the resistance to change at scale from the organization and even individuals is too hard to address. …if your fellow employees who should be your allies, cannot be motivated because of internal, intrinsic Read more…
Blog
Seeing is Not Believing
Many times, at the intersection between human behavior and true innovative change, seeing is not believing. Or maybe that’s hearing… This often happens when the information we are confronted with about a coming future, doesn’t match with the information we have chosen to believe in the immediate present, about how Read more…
Active Listening
[Strategy] The Era of the Chameleons is not Ending Fast Enough
Human interactions, impacted and shaped by the economic, political, and social effects of the Industrial Revolution, used to highly value—and continue to reward—the skills of the chameleon. You know the chameleon at work. This is the person at a meeting who, when a person says “This is clearly black in Read more…
Blog
HIT Piece 08.09.2016
The thing is, we’re not building for the future we want, we’re building for the future we think will keep us the most comfortable. The thing is, when the status quo is upended by events we did not expect, we react with defensiveness, because our identity is wrapped up in Read more…
Blog
[ICYMI] Top 5 Workplace Conflict Stories
There are 5 workplace conflict stories that we tell ourselves. They are based on the five typical stories that people have always told themselves, whether camped around a fire in the woods, or in the dark watching a Hollywood blockbuster. Except that these stories have different acts, because…well…they happen at Read more…
Blog
[Strategy] Innovation and Change
The problem stopping most workplace innovation and change strategies, is that too many people–founders, funders, entrepreneurs, owners, and starters–have thought too little about how they personally and professionally respond and react to a culture built on change and innovation. We’ve addressed this before: You get up and go to work every Read more…
Active Listening
[ICYMI] Organizational Climate Change – Part 2
Anthropogenic is a big word that basically means, “the fault of human beings.” When we look at organizations built by human beings, from families to governments, there are a lot areas where anthropogenic issues combine to create a negative, toxic conflict climate. And since conflict is a process that never Read more…