This post may not apply to you, but consider it a warning: It doesn’t matter how well-meaning you are. It doesn’t matter how intentional you are. It doesn’t matter if, after saying what you said, you respond to another person by saying “Well, you have to understand, that wasn’t what Read more…
The deepest dive you can do is into yourself. If you want to find the resistance to changes that need to be made in your organization, it starts with you. If you want to discover why other people aren’t resonating with your story, it starts with you. If you want Read more…
The question that academics should be asking (and answering) is this one: “What value do I add to a college students’ experience in a world where information is just a Google search away?” The answer to this question requires academics to admit, out loud, that research may not be the Read more…
When someone asks you for validation about their approach to managing a conflict, what they are really asking for is reassurance that they are doing the right thing. But since validation can only come from gatekeepers, and since gatekeepers have significantly less power in the world now than they ever Read more…
Many times, at the intersection between human behavior and true innovative change, seeing is not believing. Or maybe that’s hearing… This often happens when the information we are confronted with about a coming future, doesn’t match with the information we have chosen to believe in the immediate present, about how Read more…
Studies show that people don’t leave workplaces, they leave bosses. And at a deeper level, people don’t leave workplaces, or bosses, they leave the conflict cultures that are developed, tolerated and supported in the organization. We can argue all we want for better workplaces (that certainly happens in this space) Read more…
The model doesn’t work without a base of content. And since quality is subjective (it always has been) and quantity is overwhelming (it has been ever since Google pushed the argument of search to its logical conclusion), the only considerations in online learning that matter are the ones based on Read more…
MBA’s have a responsibility to save the world. But they can only do that if the door is opened to them to believe that they can save the world. For that door to open, someone must show them the way. And then, when the way is shown, the door opens Read more…
Confrontation is the beginning of conflicts, but confrontation can only come about if we have the courage to have a conversation in the first place. Conversation is not confrontation, though conversation may make parties in conflict uncomfortable. Uncomfortable conversations must happen in fierce ways for those conversations to have value, meaning, Read more…
The manipulation is simple, but the consequences are complex. We lament “Why can’t we all just, get along?” and then we proceed to irritate, obfuscate, or deceive the other party. Then we look at them with Alfred E. Nueman’s famous facial expression and metaphorically shrug our shoulders. The problem is Read more…