Blog
Two Points to Take Note Of…
No great change happens without conflict. Not one. And every great conflict generates resistance. Every time. So, since you know both things, decisions should be comparatively easy to make about change. Right?
Blog
Disconnect as the New Standard
The disconnect between what people know about how the Internet (and by extension social media) “works” (choices, behaviors, options, etc.) and what people use the Internet (and social media) to accomplish (tasks) is underrated and massive. Part of the disconnect comes from a lack of interest and caring about how Read more…
Blog
Overcoming Your Fear of Working to Connect
Fear of not connecting with another person, fear of not making an impact, fear of speaking and having no one listen, is the old resistance, dressed up in a new outfit. It’s really just another form of hiding. Attempt to connect. Fulfill your promises. Try to make an impact. Speak Read more…
Blog
Dissatisfaction Times Vision Times First Steps Must Be Greater Than the Resistance
The equation that drives change is simple: Dissatisfaction times Vision times First Steps must be greater than the Resistance to the impact of all three combined or else change efforts falter. There are plenty of dissatisfied people in your workplace, your work group, or even just your organization. There are Read more…
Active Listening
Resistance to Change is Pernicious
The resistance to needed changes in your organization is insidious, pernicious, persistent and determined. And if you are committed to making changes by grappling with the resistance, your approach to resistant people, resistant systems, and resistant attitudes should be as well.
Advice
When You Won’t Need Validation
Recognizing that you once held a belief and that now this belief is changing, is the essence of learning. And by the time you attain that essence, you won’t need the extrinsic validation from an “A” letter grade, a raise, a promotion, or any other validation that you believe extrinsically Read more…
Active Listening
Need for Reassurances
Reassurances are the fuel on which feelings of safety run. The overwhelming need for more reassurances often stops us from doing the courageous work that matters. The resistance (the Lizard Brain) is driven by the need for safety, which is why reassurances are so useful as a tool to drive Read more…
Blog
(D) x (V) x (F) > R…
….where, of course, the R (Resistance) is a constant. When was the last time that dissatisfaction, a vision for change and quantifiable first steps were greater than R in your organization? Conflict as a process is change. But people in organizations become so comfortable with the outcomes of the conflict Read more…
Active Listening
We’re Going To Win
Nonviolent resistance is fetishized through cultural memory as being easy, but it’s really not. There’s a story in Malcolm Galdwell’s book David and Goliath that he takes from Diane McWhorter’s book Carry Me Home, where a man is giving a speech and he is attacked. The crowd at the speech Read more…