fbpx

Because

Because we are empathetic people.

Because our attention is limited, and so we believe that when we give another person our whole attention they should reciprocate with caring in kind.

Because we are limited in time and we perceive it as a finite resource.

Because we are sometimes selfish, shortsighted and suffer from the effects of sunk cost fallacies, the Dunning-Kruger effect, and other cognitive bias normality.

Because we believe many times that we are disconnected from others in a meaningful way.

Because we want our, personal, deeply felt sense of “I’m right” to be the same shared, deeply, personal, felt sense of “I’m right” in the other person in a conflict.

Because we look at outcomes to conflicts and issues as zero-sum outcomes with fixed pie limitations.

We take it personally when the other party in a conflict insists, persists, and stick to, their own, deeply held “no.”

And sometimes, we should do the emotional labor of taking their “no” as the answer to the question we were seeking and move on with the rest of our lives.

Because

Because

Sometimes, “no” is the answer.

How Leaders Can Address Uncertainty BlogLeadershipManagement
August 28, 2020

How Leaders Can Address Uncertainty

How leaders can address uncertainty comes from understanding the intersection of VUCA, Black Swans, and Antifragility.
How to Grow Accountability at Work 1 BlogOrganizational DevelopmentWorkplace
August 18, 2020

How to Grow Accountability at Work

There are only two ways to grow accountability at work.
Drivers of Workplace Incivility BlogOrganizational DevelopmentTrainingWorkplace
August 17, 2020

Drivers of Workplace Incivility

Drivers of workplace incivility are not hard to figure out if middle-level managers pay close attention to their teams.
HSCT

HSCT

Human Services Consulting and Training is a remote, online, e-learning, leadership training and development firm delivering SaaS-based solutions via our proprietary LMS platform, LeadingKeys, to organizations with 500 to 10,000 employees. Visit us at https://hsconsultingandtraining.com/ and look at LeadingKeys at https://www.leadingkeys.com/ today!