insights
Important lessons from poker and chess need to be applied to problems leaders have now.
HSCTJanuary 15, 2021
Strategies for success with digital learning tools in long term care, skilled nursing, and assisted…
HSCTJanuary 15, 2021
Questions that Need Answering Post-2020 In the long-term care industry, just as in many other…
HSCTJanuary 13, 2021
Answering 7 Questions Starts with Understanding the Problem Organizations and firms of all types, in…
HSCTJanuary 11, 2021
Leading with connection in a work from home world means understanding what won't be tolerated…
HSCTDecember 18, 2020
Connection to your employees, clients, customers, and others is the driver of post-2020 workplaces.
HSCTNovember 23, 2020
Smart managers recognize and leverage BATNA and WATNA in difficult and crucial conversations.
HSCTOctober 7, 2020
How leaders can address uncertainty comes from understanding the intersection of VUCA, Black Swans, and…
HSCTAugust 28, 2020
Drivers of workplace incivility are not hard to figure out if middle-level managers pay close…
HSCTAugust 17, 2020
 Acts of Leadership are Everywhere Acts of leadership are the parts of leadership that…
HSCTJuly 24, 2020
Leading during times of crisis means that leaders need more than cliches to get traction…
HSCTJune 29, 2020
 Leading Remote Teams Through Conflict is Challenging Leading remote teams through conflict is challenging,…
HSCTMay 19, 2020
Leading remote teams tomorrow means making plans and being intentional today about not letting the…
HSCTMay 7, 2020
Leading Remote Teams with Effective Writing Skills means thinking about writing and persuasion differently.
HSCTApril 24, 2020
Leading remote teams in a time of workplace disruption require leaders to activate in six…
HSCTApril 15, 2020
Leading remote teams to accountability is a struggle because leaders sometimes forget a crucial distinction…
HSCTApril 14, 2020
 Leading Remote Teams to Deliver Effective Customer Service Looks Different Leading remote teams to…
HSCTApril 3, 2020
Leading Remote Teams with Emotional Intelligence is Where it's At Leading remote teams with emotional…
HSCTMarch 24, 2020
 Define a Leader in Less Time Than It Takes to Google It...   Without…
Andrea SeastrandFebruary 19, 2020
“Training,” Mark Twain wrote, “training is everything; training is all there is to a person.”…
Andrea SeastrandFebruary 14, 2020
Performing at the Highest Level The reason that athletic competitions, performed at the highest level,…
HSCTJuly 16, 2018
Developing a Learning Culture There are many ways of approaching developing a learning culture in…
HSCTMay 29, 2018
Your Learning Posture The posture you take toward learning in your organization was established by…
HSCTMay 24, 2018
Leadership training is worth paying for, not because of the outcomes that you’ll get from…
HSCTApril 20, 2018
If you don't have clarity, candor and courage in your leadership posture, you will accomplish…
HSCTJanuary 11, 2018
When confronted with any problem, conflict, or issue that requires strategic thinking and decision making,…
Jesan SorrellsDecember 4, 2017
Structural Engineers Don't Care Structural engineers don’t much care about how carefully and thoughtfully you’ve…
Jesan SorrellsNovember 14, 2017
What Makes It Work Leading people through conflict requires an emotional exchange between leaders and…
HSCTMarch 15, 2017
Conflict Resolution as a Service requires key performance indicators to be successful and to encourage…
HSCTJuly 5, 2016
Challenging the conflict culture of work requires middle managers and supervisors to act as leaders…
HSCTJune 24, 2016
Management Managing is a process—similar to conflict—of implementing, developing, and encouraging employees to accomplish predetermined…
Jesan SorrellsFebruary 3, 2016
"Brutal" Honesty Feels Ugly... Establishing clarity and getting candor are often confused with the use…
HSCTNovember 30, 2015
