Mediocre leadership is more toxic to organizations than bad leadership.

Mediocre leadership that begins as a reasonable response to organizational ennui and institutionalized apathy, ends up as a habit that becomes tough to break when disruption from the edges (or the competition) arrives.

Mediocre leadership always winds up in recriminations, blame gaming, and at the end, people getting fired, replaced or acquired.

But it’s hard to change mediocre leadership because it’s so often the only leadership around.

Jesan Sorrells

Jesan Sorrells

Jesan Sorrells is the CEO and Founder of Human Services Consulting and Training and leads on HSCT's flagship product, LeadingKeys. Contact him directly at