In a negotiation, absolute emotional intelligence corrupts certain outcomes.

CRaaS In the Workplace

  • Outcomes where one party feels as though they were take advantage of
  • Outcomes where both parties feel as though the negotiation was a waste of time and effort.
  • Outcomes where one party isn’t sure that the other party dealt with their needs in “good faith”
  • Outcomes where both parties feel as though they are handcuffed to each other by virtue of the way in which agreement was concluded

Absolute emotion intelligence feels unattainable for many negotiators, because caring about someone else’s motivations and emotions, opens the door to cooperative—rather than coercive—power.

And, let’s admit, coercion sometimes feels good. But isn’t it our higher calling, to put aside what feels good in the moment, to do what is good for the long-term?

Even if the long-term is defined by the parameters of the contract language…

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT:

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