Your use case of conflict doesn’t determine what outcomes others can achieve.

This is a rule that is a variation on the philosophical admonition to avoid generalizing from a specific instance (or incident) to a general conclusion about people, places, or events.

You can apply the lessons of your personal use case of conflict to scenarios that may arise in the future, but at the end of the day, that’s all just guessing.

Application of lessons learned from a personal use case of conflict, requires deep strategic thinking and unfortunately, many people fail to think intentionally, deeply, or strategically.

Extrapolation to others’ personal use cases is at best advice, and at worst betrays a lack of empathy, listening skills, and a lack of the ability to grant others autonomy and agency over their own outcomes.

Your use case of conflict doesn’t determine the outcomes others can achieve.

So, listen wisely, advise slowly, ask the right questions in the right order, and keep your own counsel, more often than not.

HSCT Publishing

HSCT Publishing

HSCT Publishing is the home of LeadingKeys, a remote, online, e-learning training, and development LMS platform. We work with long-term care, senior living, and assisted living organizations to provide leadership, culture, and talent development for facility staff and administrators. We innovate on people! Contact us for a FREE Demo of LeadingKeys today by clicking here: